Contact us
Need help choosing a product or checking an order? Our support team can help with delivery, returns, and warranty service.
Contact our team
support@icewavetech.com
+1 406 310 1121
We aim to provide an initial reply within 1 business day. Resolving an issue may take longer. Please include your order number if you have one.
Business information
Icewave Technology Limited
Unit 1201-02, 12/F, Phase II, Austin Tower,
152 Austin Road, Tsim Sha Tsui, Kowloon, Hong Kong SAR.
U.S. return and exchange warehouse
4502 E Airport Dr, Ontario, CA 91761, United States.
Please contact support before sending a return so we can provide the correct authorization and instructions. This warehouse is separate from our Hong Kong business address.
You can also use the form below. Please share only the information needed to help with your request; do not include payment card details or passwords. See our Privacy Policy.