ICEWAVE Countertop Bullet Ice Maker – 2 Ice Sizes (ZB-13)

We recommend using clean drinking water. For optimal ice quality, you may also use purified or distilled water. If your local water quality is poor, we suggest using the device in conjunction with a water filtration system. Please refrain from adding any beverages other than plain water. Liquids such as milk or fruit juice can easily clog the water pump and shorten the machine's service life; furthermore, their ingredients may accumulate, form scale deposits, or even compromise the internal water circulation system.

It is not recommended to place heat-generating devices—such as ovens or microwave ovens—in the vicinity of the machine. Such heat sources interfere with the intake of cool air through the machine's air vents, thereby compromising the system's heat exchange efficiency. Excessively high ambient temperatures or high humidity levels may negatively impact ice-making performance and also cause the ice cubes to melt more rapidly.

The clarity of the ice is influenced by water quality. Using clean drinking water, purified water, or distilled water—and installing a filtration system if necessary—will generally help improve the appearance of the ice cubes. White or cloudy ice is typically linked to a high concentration of impurities in the water. We recommend using drinking water, purified water, or distilled water; if the local water supply is consistently of poor quality, you may wish to consider installing a water filter.

This machine features a cold-retention function that allows you to manually activate "Hold" mode, ensuring the machine only initiates the ice-release cycle when ice is actually needed. If this cold-retention function is not enabled—particularly in high-temperature environments, such as during the summer—the ice cubes will melt at a much faster rate. Recommendations: - Keep the lid closed as much as possible to minimize the loss of cold air. - Avoid placing the machine in high-temperature environments. - If you need to store the ice for an extended period, please transfer it to a freezer compartment promptly.

Generally, it is recommended to turn the machine on and off as needed, switching it off when not in use. This facilitates easier daily management and helps reduce unnecessary operational strain.

Yes, it does. Regular cleaning helps maintain the machine's performance and ensures internal hygiene. To ensure optimal ice-making results and minimize the accumulation of limescale and impurities, we recommend cleaning the unit periodically based on your usage frequency. If the machine is used frequently, we suggest cleaning it at least once a week. Failure to clean the machine for extended periods may lead to: limescale buildup, water pump blockages, internal odors, reduced ice-making efficiency, and abnormal machine operation. Disconnect the power before cleaning or maintenance.

Disconnect the power before cleaning or maintenance:
Remove the ice basket and scrub it with warm water; simultaneously, clean the water reservoir using warm water and a soft cloth; clean the evaporator columns with water or alcohol.
Open the drain plug to empty the water reservoir.
Wipe the interior container dry with another soft cloth.
Close the drain plug after the water has drained.

Do not turn the ice maker upside down. If the ice maker has been turned upside down, place it upright and let it stand for at least 2 hours before turning it on.

Yes, it does. If the ice maker is moved from outdoors to indoors during winter, please wait several hours until the ice maker reaches room temperature before plugging it in and turning it on.